Tapo Care videos

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Tapo Care videos

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Tapo Care videos
Tapo Care videos
2023-09-24 10:11:20 - last edited 2023-09-26 11:13:16
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

Hi

I have been trying to get a simple answer (yes/No) to a simple question from Tp-link.

Question is "If I subscribe to Tapo Care can I download the cloud based videos to my local storage?"

 

Hope someone can help.

 

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1 Accepted Solution
Re:Tapo Care videos-Solution
2023-09-25 07:55:46 - last edited 2023-09-26 11:13:16

  @Beancounter7000 

Hi,
You can download the cloud video recordings to your phone via the Tapo app if you subscribe to the Tapo Care service. Below is the instruction.
How to save and download videos from Tapo camera?

Best Regards

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3 Reply
Re:Tapo Care videos-Solution
2023-09-25 07:55:46 - last edited 2023-09-26 11:13:16

  @Beancounter7000 

Hi,
You can download the cloud video recordings to your phone via the Tapo app if you subscribe to the Tapo Care service. Below is the instruction.
How to save and download videos from Tapo camera?

Best Regards

Recommended Solution
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Re:Tapo Care videos
2023-09-25 09:54:02
Thanks for your reply. I was hoping to download straight to Windows PC, bypassing the phone. However I might experiment and see if I can store clips in a usable format. Once again thanks.
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Re:Tapo Care videos
2023-09-26 11:13:09

  @Beancounter7000 

Hi, 
It's unable to download the cloud video clips straight to a Windows PC bypassing the phone.

 

If you watch the Tapo camera via RTSP/ONVIF on your PC, you can store the video recordings on your PC directly, however, it requires your PC to run all the time to stream the camera.
How to view Tapo camera on PC through RTSP stream?

 

Best Regards

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