Tapo TC70 keeps going offline

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Tapo TC70 keeps going offline

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Tapo TC70 keeps going offline
Tapo TC70 keeps going offline
2023-10-19 02:43:46
Model: TC70  
Hardware Version:
Firmware Version:

My Tapo TC70 keeps going offline. I have tried to reset it and reconfigure, it started working again but after a few hours it was offline.

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Re:Tapo TC70 keeps going offline
2023-10-20 08:28:34

  @rnnlrodriguez 

Hi,
You can refer to the link below to troubleshoot if the camera keeps going offline.
What should I do if my Tapo smart camera keeps losing connection or going Offline?
 

Please help confirm the following information if the problem remains.
1. The LED status on the camera when it goes offline. (Solid red/ Flashing Green/ Solid Green, etc.)


2. Your network diagram, such as the Internet--Wi-Fi router)))(((TC70, etc.
What's the model number of the Wi-Fi router? Is there an AP/RE between the router and the camera and the camera connects to the AP/RE?


3. The signal strength of the camera obtained.


4. The troubleshooting tips you have done except for resetting and reconfiguring the camera.

 

Best Regards

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