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C510w camera not reporting motion to Alexa

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C510w camera not reporting motion to Alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C510w camera not reporting motion to Alexa
C510w camera not reporting motion to Alexa
2023-10-25 13:40:15 - last edited 2023-10-26 11:11:42
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.0.8

I have a new C510w but it wont give me the option to have announcments in the Alexa App set on. The option is not there in the config of the camera in the Alex App.. 

 

The option is there for my (older) other cameras however - albeit a deifferent model (TC70) - You have an announcment option menu section. 

 

As this is missing on the C510w it means you cant use it as a trigger in the Alexa routines as you could with the TC70. 

 

Any help thanks ? 

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1 Accepted Solution
Re:C510w camera not reporting motion to Alexa-Solution
2023-10-26 10:43:02 - last edited 2023-10-26 11:11:42

  @Michael-68_ 

Hi,
The Tapo cameras add the Alexa announcement feature via firmware updates. Currently, the Tapo C510W does not support the Alexa announcement feature, and it's planned to add this feature via firmware updates in the future. However, we do not have information about when this feature will be available.
It's suggested to pay attention to the firmware release notes when updating the firmware, and usually, it will show if the firmware has added this feature.

Best Regards

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#2
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3 Reply
Re:C510w camera not reporting motion to Alexa-Solution
2023-10-26 10:43:02 - last edited 2023-10-26 11:11:42

  @Michael-68_ 

Hi,
The Tapo cameras add the Alexa announcement feature via firmware updates. Currently, the Tapo C510W does not support the Alexa announcement feature, and it's planned to add this feature via firmware updates in the future. However, we do not have information about when this feature will be available.
It's suggested to pay attention to the firmware release notes when updating the firmware, and usually, it will show if the firmware has added this feature.

Best Regards

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:C510w camera not reporting motion to Alexa
2023-10-26 10:51:36

  @Solla-topee 

 

Many thanks for that & the quick reply, makes sense & i will look forward to the firmware update when its avaialble. 

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#3
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Re:C510w camera not reporting motion to Alexa
2023-10-26 11:11:37

  @Michael-68_  You are welcome, and thank you very much for your support of our product!smiley

 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Information

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Views: 269

Replies: 3

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