@Euse 

Hi, 
Thank you for the case report. You can refer to the link below to troubleshoot if you fail to set up the Tapo C325WB.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please help confirm: 
1. Please send me a screenshot of the error message that appears when configuring the camera.
2. The troubleshooting you have done.
3. Please describe your network diagram, such as the Internet cable--wireless router)))Tapo C325WB, phones, etc.
What's the model number of your wireless router?

Best Regards

  @Euse 

Hi, 
You can refer to the suggestions below and check if they will help.
1. Please check if your phone and the camera are connected to the router's 2.4G Wi-Fi rather than 5G, and check if the Wi-Fi name and password include special characters, such as @, &, etc. If yes, change the Wi-Fi name or password on your router for a try.

2. Ensure the router does not have special settings, such as MAC Filtering, Firewall, Access Control, etc. If it has, disable the settings for a try.

3. You can enable a hotspot Wi-Fi on your phone, reset the camera, reconfigure it on a different phone and connect it to the hotspot Wi-Fi, check if it will connect successfully.

Best Regards

  @Euse 

Hi, 
It's hard to say if the issue is on the Tapo camera or the router settings, if you can enable a hotspot Wi-Fi on your phone and try to connect your camera to it to have a comparison, it will help check if the camera can connect to a Wi-Fi network or not. If you have tried that, can you share the test experience and the error message that appears when configuring the camera? Thanks!
Best Regards

  @Euse 

Hi, 
Glad to hear that your problem is solved, and you can enjoy the camera.
Best Regards