C210 camera frozen update

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C210 camera frozen update

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C210 camera frozen update
C210 camera frozen update
2023-12-03 16:09:04 - last edited 2023-12-14 09:34:23
Model: Tapo C210  
Hardware Version:
Firmware Version:

Hello!

 

I bought a C210 camera. I set it up everything was working fine.

 

It proposed to update to version 1.3.11. I started the update about 3 hours ago and it's sucked on "Firmware update in progress"

 

What can I do ?

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Re:C210 camera frozen update -Solution
2023-12-04 12:00:28 - last edited 2023-12-14 09:34:23

  @J48 

Hi,
How about the system LED status on the camera? Please try to reset the camera and check if the LED will change.
How to reset my Tapo camera?

If the LED turns to flashing green and red after reset, you can try to reconfigure the camera.

 

If the LED has no change when reset, please refer to Case 2 in the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
 

Best Regards.

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Re:C210 camera frozen update -Solution
2023-12-04 12:00:28 - last edited 2023-12-14 09:34:23

  @J48 

Hi,
How about the system LED status on the camera? Please try to reset the camera and check if the LED will change.
How to reset my Tapo camera?

If the LED turns to flashing green and red after reset, you can try to reconfigure the camera.

 

If the LED has no change when reset, please refer to Case 2 in the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
 

Best Regards.

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