Issues on new Firmware

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Issues on new Firmware

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Issues on new Firmware
Issues on new Firmware
2023-12-05 18:13:42
Model: Tapo C200  
Hardware Version:
Firmware Version: 1.3.11

Since updating firmware, I am having issues with my c200 cameras. They are broadcasting via RTSP to a local NVR, which still appears to be workign correctly until I block the cameras from outside internet access. I've been using the parental controls on my router to block them from accesing any services, and it was working fine. Now it appears as soon as I block them, they appear to lose conenction and constantly reset themselves doing the full pan reset sequence.

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Re:Issues on new Firmware
2023-12-06 09:21:21

  @atomwyn 

Hi,
What do you mean about "constantly reset themselves doing the full pan reset sequence"? How about the LED status on the camera? Does the camera keep panning itself?

Please do not enable the parental control entry for the camera, but disconnect the internet cable to the router, and then check if you can keep streaming the camera on the local NVR.

Best Regards

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