C200 - impossible reset
Hello,
It is impossible to reset m'y camera. I see at each side of the optic 3 red led.
How can i do ?
Bonjour,
Je n'arrive pas à reseter ma caméra. Il y a de chaque coté de l'écran 3 led rouge.
Comment faire ?
Thomas
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Hi Thomas,
1. Please go to your Tapo app and ensure the Tapo C200 is deleted from the Tapo app.
2. You can refer to the link below to reset the camera via the reset button.
How to reset my Tapo camera?
If the LED has no change, please refer to the instructions below to troubleshoot based on your camera's model number and hardware version.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards
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Hi Thomas,
1. Please go to your Tapo app and ensure the Tapo C200 is deleted from the Tapo app.
2. You can refer to the link below to reset the camera via the reset button.
How to reset my Tapo camera?
If the LED has no change, please refer to the instructions below to troubleshoot based on your camera's model number and hardware version.
What to do if my Tapo Camera gets bricked after a firmware update?
Best Regards
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Hi and thanks lot.
I'm so sorry but it's doesn't work. The leds stay red. I'm begining to thing the camera is maybe broken.
happy new year
thomas.
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Hi,
If you have tried the above suggestions but the problem remains, it's recommended to contact your retailer or local support to check if your camera is under warranty.
Happy New Year!
Best Regards
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