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After the update when trying to go to home mode the app crashes!!!!! very unpleasant problem!!!! now the camera can't get out of away mode. Fix it!!!!
Hi,
Please ensure the Tapo app and your camera's firmware version are up to date.
If the problem remains, please help confirm the following information.
1. What's the version of your camera's firmware and Tapo app? Do you have a problem after updating the firmware or Tapo app?
2. Please send me your TP-Link ID(email address) and the MAC address of your camera. You can send me the info via a private message.
3. What's the model number and OS version of your phone? Please check if the problem happens on a different phone if you have one.
Best Regards
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