Sensor T100 and T110 "no motion" not working

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Sensor T100 and T110 "no motion" not working

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Sensor T100 and T110 "no motion" not working
Sensor T100 and T110 "no motion" not working
2024-01-12 19:28:39 - last edited 2024-01-22 01:37:32
Tags: #Smart Actions #SmartAction 2.0
Model: Tapo T100   Tapo T110  
Hardware Version: V1
Firmware Version: 1.12.0

Hi,

 

I've set up a simple routine to turn off the lights if no movement is detected. I tested everything for hours and came to the conclusion that something doesn't work correctly with the time set for detection.

I don't mean the internal interval of the sensor (4 - 60 seconds), but in the actual routine.

 

I tried two motion sensors with the same result. So this doesn't seem to be the result of a defective unit, but rather a softwrae issue.

 

When I select 30 seconds, it works perfectly fine. But picking anything else, like 1 or 2 minutes, like I actually need it to be, doesn't work. The lights stay off. 

Funny that when I create a routine inside the alexa app to shut them off after X minutes, it works. It's just inside the Tapo App that doesn't.

 

So again, 30 seconds works fine, anything higher doesn't work at all.

 

 

This seems to be the case with different products.

I have a T110 door sensor, which I programmed to lower the lights after 15 minutes. It doesn't work also. I tried 2 minutes. Nothing.

When I changed it to the "preset" of "open for 1 minute", it worked and dimmed the lights like it should.

 

 

I hope this gets fixed soon, because it's very annoying to have the lights go out after 30 seconds already. I wonder how nobody else noticed this or has this issue.

 

 

Regards,

Mauzi

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#1
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1 Accepted Solution
Re:Sensor T100 and T110 "no motion" not working-Solution
2024-01-17 23:13:12 - last edited 2024-01-22 01:37:32

  @Wayne-TP 

 

Thank you very much for your quick reply. There has been an update recently for the H100 Hub to version 1.5.5 and it looks like the issue has been fixed.

I tried the exact same setting as before and it worked. I hope it stays like this and will report if anything changes.

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2 Reply
Re:Sensor T100 and T110 "no motion" not working
2024-01-17 10:11:39

  @00Mauzi00 

 

Hi Mauzi! Thank you for sharing your feedback on the new features in Smart Action 2.0.

 

A specialist will help to follow up on this feedback and look into it. Please check your email later.

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#2
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Re:Sensor T100 and T110 "no motion" not working-Solution
2024-01-17 23:13:12 - last edited 2024-01-22 01:37:32

  @Wayne-TP 

 

Thank you very much for your quick reply. There has been an update recently for the H100 Hub to version 1.5.5 and it looks like the issue has been fixed.

I tried the exact same setting as before and it worked. I hope it stays like this and will report if anything changes.

Recommended Solution
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  1  
#3
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