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Motion/Person detection

Scha93

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2024-02-18 23:12:22

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Motion/Person detection

2024-02-18 23:12:22

Tags: #Motion Detection #AI Detection

Model: Tapo C500

Hardware Version: V1

Firmware Version: Version:1.1.2

Hi, i would like to enquire. Why do my Tapo C500 motion/person unable to detect till the end where the person moves?

1 Reply

Solla-topee

2024-02-20 08:54:46

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Registered: 2020-05-19

Re:Motion/Person detection

2024-02-20 08:54:46

@Scha93

Hi,
This phenomenon may be related to your camera settings, please help confirm the following information for further analysis.
1. Go to the camera's Device Settings>Detection page and send me a picture of it. Then go to the Motion Detection and Person Detection page and send me the screenshots of them.

2. Can you share a video showing the reported issue?

Best Regards

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Scha93

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2024-02-18 23:12:22

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Registered: 2024-02-18

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Motion/Person detection

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