This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have a notification to update firmware but it always fails , been trying for a couple of days but it always fails with both wifi and hard wired with the same result.
@bob-one Rebooting the router solved the issue.
Hi,
You can try the following steps and check if they will help.
1. Reboot the camera.
2. Disable the firewall or antivirus setting on the home router if there is one.
3. Try to update the firmware again.
If not, can you share your steps when updating the firmware, and send me a picture of the error message?
What's the model number of your router?
Best Regards
@bob-one Rebooting the router solved the issue.
@bob-one Thank you very much for the case sharing~ 
Helpful: 0
Views: 631
Replies: 4
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
