50
Votes

Rich notificacions with snapshots (camera): Free for everyone

 
50
Votes

Rich notificacions with snapshots (camera): Free for everyone

Rich notificacions with snapshots (camera): Free for everyone
Rich notificacions with snapshots (camera): Free for everyone
2024-02-28 20:05:27 - last edited Yesterday

I reckon this option of the cameras, currently only available in Tapo Care, should become free for all users, as it looks after the safety of all users and the quick action we can take, depending on if the cameras have spotted someone trying to enter our home. Sometimes every second matters.


Thanks

#1
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1 Accepted Solution
Re:Rich notificacions with snapshots (camera): Free for everyone-Solution
2024-02-29 09:01:45 - last edited Yesterday

Hi All,

Thank you for your feedback. As mentioned on our Tapo website, the rich notification feature is currently available only with a Tapo Care subscription. You can find more details here: Tapo Care.

We understand your need for this feature, especially when it comes to security monitoring. We highly value user feedback, and we encourage you to vote in the community and share your use cases or reasons for requesting this feature to be offered for free. Your voice will help us better understand user needs, and we will log your request and forward it to the relevant department for evaluation.

 

Thank you once again for your support. We look forward to hearing more from you!

 

Best Regards

Recommended Solution
#2
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50 Reply
Re:Rich notificacions with snapshots (camera): Free for everyone-Solution
2024-02-29 09:01:45 - last edited Yesterday

Hi All,

Thank you for your feedback. As mentioned on our Tapo website, the rich notification feature is currently available only with a Tapo Care subscription. You can find more details here: Tapo Care.

We understand your need for this feature, especially when it comes to security monitoring. We highly value user feedback, and we encourage you to vote in the community and share your use cases or reasons for requesting this feature to be offered for free. Your voice will help us better understand user needs, and we will log your request and forward it to the relevant department for evaluation.

 

Thank you once again for your support. We look forward to hearing more from you!

 

Best Regards

Recommended Solution
#2
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Re:Rich notificacions with snapshots (camera): Free for everyone
2024-03-13 18:01:27

  @Rajid Totally agree

#3
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RE:Rich notificacions with snapshots (camera): Free for everyone
2024-04-05 12:27:40
I agree.
#4
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RE:Rich notificacions with snapshots (camera): Free for everyone
2024-05-29 19:26:27 - last edited 2024-05-29 19:27:25

Ok to pay for a cloud solution recording (and that's normal because it cost) but not ok to pay for just having a snapshot in the notification.

This should be mandatory for a device that is intended to be used for security.

#5
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RE:Rich notificacions with snapshots (camera): Free for everyone
2024-07-09 18:30:50
I would love this as well. Just bought 6 Tapo cams (2xC210, 2xC120, 1xD130 doorbell, 1xC425). I don't want any of my cameras to upload video footage to online, however the image used for rich notifications would be fine if they had to pass through your servers. I'd love it if rich notifications was a free feature, however, a compromise I could make is paying a smaller separate monthly payment to enable only rich notifications on all my cameras. Maybe a Rich Notifications Unlimited for $40/year that covers all cameras that you own? I am coming from a Wyze ecosystem that I owned since 2019 and subscribed to their Cam Plus Unlimited. Their cameras became unreliable so here I am with Tapo. Wish you all the best!
#6
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Re:Rich notificacions with snapshots (camera): Free for everyone
2024-07-09 21:16:30

Eufy provides rich notifications without having to subscribe to their cloud recording service.

#7
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RE:Rich notificacions with snapshots (camera): Free for everyone
2024-07-11 13:03:12
+1
#8
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Re:Rich notificacions with snapshots (camera): Free for everyone
2024-07-15 08:27:16

Most competitors have this feature. and it is quite capable of working without affecting the resources of the paid cloud. its absence is a serious shortcoming.

#9
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RE:Rich notificacions with snapshots (camera): Free for everyone
2024-09-24 18:15:50
This sounds great! For instance if I could have a rich notification of what the camera last saw before going offline or lost power that would be super useful to know if I should be concerned about cameras being offline or not
#11
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Re:Rich notificacions with snapshots (camera): Free for everyone
2024-12-14 18:14:00

+1 This feature would be really appreciated. I understand that cloud storage needs a subscription but this rich notification should be free liek competitors.

#12
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