Doorbell 230S1, How to configure to ring but silent (no notification) for other events on IPhone?
I don't want to get all the notifications, only a call from doorbell. Notification settings does not work as expected - even when all the settings disabled, I'm getting motion and person notification.
I know that it's possible to turn off miscelaneous notifications on some Android devices (and keep bell notification), but there is no such option on IPhone.
So:
1. Could you please fix bug in "Notification" menu, so only selected Notifications will be triggered (I've seen several claims here about this issue)
2. Could you please propose workaround for IPhone now?
Thank you.
Nick.
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Hi,
The latest official firmware version(1.3.0 Build 20240221 rel.53262) for the Tapo H200 has been rolled out, it solves the case you reported. Please try to update the firmware via the Tapo app and check if it helps.
How to update the firmware of the Tapo&Kasa devices on the Tapo App?
Best Regards
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Hi
Please help confirm the following information for the reported case.
1. On the doorbell's Device Settings>Doorbell page, is the Doorbell Video Call enabled?
2. Please send me the pictures of the doorbell's Device Settings>Detection page and Notifications page.
3. Please double-check if the motion and person detection notifications are for the doorbell Tapo D230 or another camera.
Best Regards
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@Solla-topee Hi
Attached pictures are in the previouse message.
I completely disabled notifications from the other camera.
Video Call was enabled on the doorbell (as you see on the screenshot).
I see a lot of notifications even when all of the notification types are disabled now.
Nick.
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Hi,
Thank you for the provided information.
Please send me(@Solla-topee) the MAC address of your Tapo H200 that the doorbell camera is connected to via a private message, we will push a new firmware to it and you can check if it will help in this case.
You can find the hub's MAC address on its Device Settings>Device Info page.
Best Regards
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Hi,
I didn't find your email, if you have a ticket ID after sending our technical support an email, please let me know.
Or you can send me (@Solla-topee) the MAC address of your Tapo H200 via a private message.
Best Regards
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Hi,
The latest official firmware version(1.3.0 Build 20240221 rel.53262) for the Tapo H200 has been rolled out, it solves the case you reported. Please try to update the firmware via the Tapo app and check if it helps.
How to update the firmware of the Tapo&Kasa devices on the Tapo App?
Best Regards
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@NickScout You are welcome~ 
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