why my smart device only works with same modem?

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why my smart device only works with same modem?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Rafat_1335-66

2024-03-22 12:00:31

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Registered: 2024-03-22

why my smart device only works with same modem?

2024-03-22 12:00:31

why my smart device only works with same modem?

My web cam model is Tapo C210

I set the time with Iran 3.30Hours

I turned off my mobile network and closed VPN .

but still it says that " this device can only be controlled locally ?

I checked this problem with my local ISP Customer Support and they said that there is no problem with ISP and internet , only i should set the clock of the Tapo application to Tehran - Iran time , i did all , but still works only with local network.

my mobile is Xiaomi - Poco F3 , Android 14.

Please help .

thanks.

1 Reply

Solla-topee

2024-03-25 08:06:15

Posts: 13654

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Registered: 2020-05-19

Re:why my smart device only works with same modem?

2024-03-25 08:06:15

@Rafat_1335-66

Hi,
You can refer to the instructions below to troubleshoot if you fail to control the camera remotely.
What to do if I can't control my Tapo cameras on the Tapo app?

If the problem remains, please help confirm the following information.
1) Send me(Solla-topee) the MAC address of your Tapo camera via a private message.
2) Your network diagram, such as ISP—wireless router ))) ((( Tapo C210.
3) The model number of your wireless router.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

why my smart device only works with same modem?

why my smart device only works with same modem?

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