Tapo c212 motion tracking Blurry video
@TP-Link @Solla-topee @Wayne-TP i have installed Tapo c212 and noticed that when the camera is still (motion tracking off) it records video properly and video quality is great but if motion tracking is on, when it tracks any person or object it creates pixelation/Articfacts in the video which makes everything blurry and even from very close to the camera you can't recognise a person or an object.
check this video i made side by side comparison-
https://youtu.be/5FV2LZI3spA
Note- After tracking stops video again looks good, only during camera rotation it looks blurry.
(Sample photo attached below)
I tried 2k resolution with highest frame rate (Also tried other fps n resolution settings) but it's always the same. This is very annoying as you can't see any moving object/person properly.
Note- I did some research and found this issue exists in other models of Tapo camera as well
Please fix this issue if possible by firmware update, i think it can be fixed by calibrating camera focus speed or Motor rotation speed.
In my other security camera from other brands i didn't face this issue. They maintain consistency in both still video and during motion tracking recording.
Tapo vs Ezviz vs Xiaomi camera motion tracking video comparison- https://youtu.be/5FV2LZI3spA
Thankyou and Hoping for a fix♥️
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@echamakiotis @SillyPari guys i am fed up with Tapo support team. They simply argue over one irrelevant thing which is encoder used in camera. They say H.264 video has blurness but H.265 has no blurring/pixelation issue. But in reality encoder has nothing to do with blurness. It's an issue with bitrate n video processing.
My old H.264 cp plus camera has no pixelation issue which is ⅓ the price of tapo, still works better.
I bought Tapo c212 and as you can check in indian official site that it supports H.265 encoder and upto 30 fps but in reality it supports only H.264 and max 25 fps.
The engineer assigned to my case told me that in india Tapo c212 supports only H.264 only
Now you tell me who's fault is this?
I have no hope they will ever fix their issue or even acknowledge their mistakes. They are simply covering their mistakes.
Finally i sold my camera to one of my relatives because he doesn't require motion tracking so, he won't have this issue...
I would request you guys not to buy Tapo ever in future.
I have also removed Tapo cameras from my Recommendation list. I ain't buying anything in future. I have ordered Xiaomi 360 2k camera. Now i can save videos to my pc via NAS
Thankyou for this awesome experience. I had high hopes from tapo but i was wrong🥲
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