Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230

Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230

Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230
Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230
3 weeks ago - last edited 3 weeks ago
Model: Tapo H200  
Hardware Version: V1
Firmware Version: 1.3.0 Build 20240221 rel.53262

After not getting around to installing the Tapo set up from christmas until now, it is completely stuck on the Jingle Bells tune, cannot change it whatever I do. Even though it says it is set to another ring tone, and if i press play ring tone on the app it will still play jingle bells when you ring the door bell. 

Any help is appreciated, 

 

Thank you

G

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Re:Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230-Solution
3 weeks ago - last edited 3 weeks ago

  @George2057 

Hi,

If you want to change the ringtone of the hub when someone presses the doorbell camera, you can go to the camera's Device Settings>Doorbell>Ring Connected Hub>Hub Sound Settings page to select the sound type/ringtone and volume.

Best Regards

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Re:Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230-Solution
3 weeks ago - last edited 3 weeks ago

  @George2057 

Hi,

If you want to change the ringtone of the hub when someone presses the doorbell camera, you can go to the camera's Device Settings>Doorbell>Ring Connected Hub>Hub Sound Settings page to select the sound type/ringtone and volume.

Best Regards

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Re:Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230
3 weeks ago

  @Solla-topee 

 

Amazing, thank you, I've tried a million things and that finally worked!!

 

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Re:Camera hub keeps playing "Jingle bells" upon pressing ring on the doorbell - cannot changeModel D230
3 weeks ago

  @George2057  You are welcome~ smiley

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