THE CAMERA DID NOT WORK AFTER INSTALLATION

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THE CAMERA DID NOT WORK AFTER INSTALLATION

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atilay

2024-04-30 05:15:12 - last edited 2024-05-06 08:18:19

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Registered: 2024-04-30

THE CAMERA DID NOT WORK AFTER INSTALLATION

2024-04-30 05:15:12 - last edited 2024-05-06 08:18:19

Tags: #Installation

Model: Tapo C500

Hardware Version: V2

Firmware Version:

Hello,

After operating the camera in accordance with the user manual, it did not work when we plugged it in for the second time. How can we fix this problem? There is no power to the camera. We have 14 cameras of the same model, but I did not encounter this problem with the others.

Would you be a half-partner?

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Solla-topee

2024-05-06 08:24:24

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Registered: 2020-05-19

Re: THE CAMERA DID NOT WORK AFTER INSTALLATION

2024-05-06 08:24:24

@atilay

Hi,
If you're unable to power on a camera, follow these steps:
1. Check the tight connection between the camera and the power adapter.
2. Factory reset the camera for a try.
3. Plug the power adapter into another wall socket.
4. Use an alternate power adapter if available.

If the problem remains, it may be the camera has a hardware issue, and you can contact your retailer or local support to check if the camera is under warranty.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

THE CAMERA DID NOT WORK AFTER INSTALLATION

THE CAMERA DID NOT WORK AFTER INSTALLATION

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