tapo c520ws notification send to huawei android not working?

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tapo c520ws notification send to huawei android not working?

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tapo c520ws notification send to huawei android not working?
tapo c520ws notification send to huawei android not working?
2024-05-01 07:58:38 - last edited 2024-06-07 08:43:18
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.7

Hello :)

Is it possible when camera detected motions, camera send me notification (like facebook mesenger or TEXT messeges...for example) in my Huawei android phone? I turn on all possbilne notification in app and my smartphione, but when camera somethin detect, i dont get no "ring" or "vibration"...? :)  ...Only if i go to app, I see "red dot" on the notification bell upper right, that some activities was...no sound

 

Please advice :D

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Re:tapo c520ws notification send to huawei android not working?-Solution
2024-05-06 11:47:39 - last edited 2024-06-07 08:43:18

  @Mirsi 

Hi,
You can refer to Case 2 in the below instructions to troubleshoot if you can't receive notifications on your phone.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
 

If the problem remains, please help confirm:
1. The test results of the above steps.
2. Try a different phone if you have one.

 

Best Regards

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Re:tapo c520ws notification send to huawei android not working?-Solution
2024-05-06 11:47:39 - last edited 2024-06-07 08:43:18

  @Mirsi 

Hi,
You can refer to Case 2 in the below instructions to troubleshoot if you can't receive notifications on your phone.
What to do if I can't receive notifications with the Tapo Cam or have a delayed notification
 

If the problem remains, please help confirm:
1. The test results of the above steps.
2. Try a different phone if you have one.

 

Best Regards

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