@ceprocity 

Hi, 
If you can't Pan or Tilt the Tapo camera with the Tapo app, you may try the following tips:
    1) Reboot the camera and check if the camera will pan and tilt automatically.
    2) Go to the camera's Device Settings>Pan & Tilt page, tap the Pan & Tilt Correction button to reset your camera to the default position, and check if the camera will tilt then.
    3) Touch the camera with your hand, tilt the camera manually, and check if the camera will tilt. If not, check if there is something on the camera that prevents the camera from tilting.
Best Regards