Wrong time

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Wrong time

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Wrong time

YeuTapo

2024-05-21 17:19:22

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Registered: 2024-05-21

Wrong time

2024-05-21 17:19:22

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Model: Tapo C520WS

Hardware Version: V1

Firmware Version: 1.2.7

I installed the camera yesterday and it was working fine, but for some reason today the time changed in both the live view page and the recorded video. My time zone is Canada/Central Daylight Time. It's 2 hours behind the real time. I tried to fix this by changing the time setting in the app (Tapo Lab) but it didn't work.

Do you have any idea how to fix this? I don't use any third party services and the camera works on wifi.

Thanks.

1 Reply

Solla-topee

2024-05-23 04:02:22

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Registered: 2020-05-19

Re:Wrong time

2024-05-23 04:02:22

@YeuTapo

Hi,
You can refer to the instructions below to troubleshoot and check if they help.
Tapo Camera Shows Wrong Date and Time

If the problem remains, please help confirm:
1. The test results of the above steps.

2. Check the Time Zone you have selected on the camera's Device Settings>Device Info>Time Zone page.

3. On the Device Settings>Advanced Settings>Camera Account page, if you have configured a camera account, please change the password to disconnect all RTSP/ONVIF connections if there are.

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation

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