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C520WS sound & light alarm - no light

Ivymantled

2024-05-26 02:29:45 - last edited 2024-05-27 09:12:11

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Registered: 2024-05-26

C520WS sound & light alarm - no light

2024-05-26 02:29:45 - last edited 2024-05-27 09:12:11

Tags: #Alarm

Model: Tapo C520WS

Hardware Version:

Firmware Version: 1.2.7 Build 240306 Rel.68340n

I have the alarm on my C52WS security cameras on at night, with these settings:

ALARM - On

ALARM TYPE - Sound & Light

ALARM DURATION - 15 seconds

SPOTLIGHT SETTINGS - Brightness 100

ON/OFF DURATION - 5 min

When the alarm is triggered the alarm audio plays, but there is no accompanying light.

Is there something wrong with my settings, or is there some setting I'm missing?

Thanks in advance for any help.

1 Reply

Solla-topee

2024-05-27 09:26:08

Posts: 12729

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Registered: 2020-05-19

Re:C520WS sound & light alarm - no light

2024-05-27 09:26:08

@Ivymantled

Hi,
You can try the following steps and check if they help.
1) On the camera's Device Settings>Detection page, turn off the Auto Tracking feature if it's enabled.
2) Go to the Video & Display>Night Mode Settings page, select the Infrared Mode, and check if it helps.
3) On the camera's Live View page, turn on or off the spotlight to confirm if the spotlight is working.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Ivymantled

2024-05-26 02:29:45 - last edited 2024-05-27 09:12:11

Posts: 3

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2024-05-26

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C520WS sound & light alarm - no light

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