Poor voice quality in C200
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I got a new C200 as a baby monitor. It accurately detect baby crying. But in Live mode, the sound quality is very poor. The sound is damped and muffled. Any advice?
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Hi,
If the audio from the camera sounds muffled or unclear, or the volume is too low, you may try the following troubleshooting suggestions:
1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera.
2. Confirm the microphone and speaker volume of the camera are set at a high level on our app.
3. Ensure the camera is positioned to allow clear and unobstructed sound reception. Avoid placing it in enclosed spaces or near surfaces that may reflect sound.
4. Test the audio with your mobile device positioned away from the camera, preferably in a different room. The proximity between the phone and camera during a voice call can cause audio feedback.
If the issue persists, can you share a video/audio of the camera for further analysis?
Best Regards
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- Report Inappropriate Content
Hi,
If the audio from the camera sounds muffled or unclear, or the volume is too low, you may try the following troubleshooting suggestions:
1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera.
2. Confirm the microphone and speaker volume of the camera are set at a high level on our app.
3. Ensure the camera is positioned to allow clear and unobstructed sound reception. Avoid placing it in enclosed spaces or near surfaces that may reflect sound.
4. Test the audio with your mobile device positioned away from the camera, preferably in a different room. The proximity between the phone and camera during a voice call can cause audio feedback.
If the issue persists, can you share a video/audio of the camera for further analysis?
Best Regards
- Copy Link
- Report Inappropriate Content
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