Help Needed: Replacement for Failed Security Camera Adapter

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Help Needed: Replacement for Failed Security Camera Adapter

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Help Needed: Replacement for Failed Security Camera Adapter
Help Needed: Replacement for Failed Security Camera Adapter
2024-07-17 16:05:52
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.3.9

Hi everyone,
 

I'm facing a significant issue with my TP-Link security cameras, and I hope someone here can help or offer advice. The adapters for my security cameras have stopped working after about a year or two.

Unfortunately, TP-Link does not offer any options to purchase new adapters separately.


I now have three cameras sitting idle because there's no way to power them. I've tried using adapters from other companies, but they don't last more than a month or two. This is really frustrating because the cameras themselves are still in good working condition, but they’re rendered useless without a functioning adapter.

I'm reaching out to see if anyone has found a reliable solution to this problem.

It would be ideal if TP-Link could provide replacement adapters for purchase, as this small issue significantly impacts the overall utility of their product.


Any suggestions or advice on how to deal with this issue would be greatly appreciated.
Has anyone successfully used third-party adapters for an extended period? Or is there a way to get TP-Link to offer replacements?

Thanks in advance for your help!

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Re:Help Needed: Replacement for Failed Security Camera Adapter
2024-07-18 06:41:38

  @JEZ23 

Hi,
It's recommended to contact the local support team for further assistance about your situation.
Best Regards

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