Tapo_CAM_DFBD C210 can not connect remotely
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Hi,
Its the same issue, I can not connect to the app remotely when i m not at home.
I only can monitor when i am at home with same WIFI.
How can i resolve this issue?
Thanks
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Hi,
You can refer to the instructions below to troubleshoot if you fail to control the camera remotely.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. Send me(@Solla-topee) the MAC address of the camera via a private message.
2. The model number of your router, and do you have the internet when connecting to the router?
3. Is the camera connected to the router's Wi-Fi directly? Or if there is an AP/RE in between?
Best Regards
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- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if you fail to control the camera remotely.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. Send me(@Solla-topee) the MAC address of the camera via a private message.
2. The model number of your router, and do you have the internet when connecting to the router?
3. Is the camera connected to the router's Wi-Fi directly? Or if there is an AP/RE in between?
Best Regards
- Copy Link
- Report Inappropriate Content
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