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I can see the new firmware version 1.2.17, but I'm unable to update it.

I can see the new firmware version 1.2.17, but I'm unable to update it.

I can see the new firmware version 1.2.17, but I'm unable to update it.
I can see the new firmware version 1.2.17, but I'm unable to update it.
2024-07-22 20:15:53 - last edited 2024-07-23 10:38:58
Tags: #Firmware
Model: Tapo C420S2  
Hardware Version: V1
Firmware Version: 1.2.16

Hi,

 

I attempted to update to version 1.2.17, but after downloading, it indicates that the update was successful while still showing the old version 1.2.16 with no actual update applied. Turning off the solar charging data had no effect. Could you please assist with this issue?

Thank you,

 

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#1
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1 Accepted Solution
Re:I can see the new firmware version 1.2.17, but I'm unable to update it.-Solution
2024-07-23 10:32:24 - last edited 2024-07-23 10:38:58

  @Solla-topee 

 

I updated the Tapo-App on the mobile device, After which a network error occured. Subsequently, I restarted all components (hub, camera's, etc) This Morning, I confirmed that the new firmware has been succesfully Updated. Thank you 

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Re:I can see the new firmware version 1.2.17, but I'm unable to update it.
2024-07-23 09:59:58

  @Tifo 

Hi, 
You can try to reboot the connected hub and then check if you can update the firmware successfully.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#2
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Re:I can see the new firmware version 1.2.17, but I'm unable to update it.-Solution
2024-07-23 10:32:24 - last edited 2024-07-23 10:38:58

  @Solla-topee 

 

I updated the Tapo-App on the mobile device, After which a network error occured. Subsequently, I restarted all components (hub, camera's, etc) This Morning, I confirmed that the new firmware has been succesfully Updated. Thank you 

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#3
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Re:I can see the new firmware version 1.2.17, but I'm unable to update it.
2024-07-23 10:38:48

  @Tifo Glad to hear your problem is solved! smiley

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#4
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Replies: 3

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