Cannot View Outside Network
Please hep me on this case
I recently bought TAPO C210 and set-up. I successfully set-up and connect to WIFI, but it says
"THIS SMART DEVICE CAN ONLY BE CONTROLLED LOCALLY".
I tried to go outisde of the house and view the cam but it says it is offline.
How do i view the cam if i am outside or out of town.
Appreciate your assistance on this.
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@Solla-topee I think I figured it out and resolved it. Base on the thread I read. I tried to create another account TP-LINK ID and re set-up the TAPO C210 and now able to view even I'm outside the network
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Hi,
You can refer to the instructions below to troubleshoot if you can't control the camera remotely.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm:
1. The troubleshooting you have tried and the results.
2. The LED status on the camera.
3. Send me(@Solla-topee) the MAC address of the camera via a private message.
You can try to enable a hotspot Wi-Fi on a phone, factory reset the camera, reconfigure it with another phone to connect it to the hotspot Wi-Fi, and check if you can control it locally and remotely.
Best Regards
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@Solla-topee I think I figured it out and resolved it. Base on the thread I read. I tried to create another account TP-LINK ID and re set-up the TAPO C210 and now able to view even I'm outside the network
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@krima Hi, thanks for sharing your solution.
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