I have set up activity zones under area intrusion detection but keep getting false detections, usually person detected when no one is there, this seems to be triggered by movement outside my activity zone, I have tried all different sensitivity settings but nothing makes any difference, am I missing something.
Hi,
You can refer to the instructions below to troubleshoot if the detection feature is not working on the camera.
What to do if the Detection feature is not working on the TP-Link Camera?
Please confirm more information about the reported issue.
1. Go to the camera's Device Settings>Detection page, and send me a picture of the detection page.
2. Send me the pictures of the enabled detection types pages and the activity zones.
3. Can you share a video showing the reported issue?
You can upload the pictures and video to your cloud server(such as Google Drive), generate a link to download them, and then send me(@Solla-topee) the link via a private message.
Best Regards
Hi,
You can refer to the instructions below to troubleshoot if the detection feature is not working on the camera.
What to do if the Detection feature is not working on the TP-Link Camera?
Please confirm more information about the reported issue.
1. Go to the camera's Device Settings>Detection page, and send me a picture of the detection page.
2. Send me the pictures of the enabled detection types pages and the activity zones.
3. Can you share a video showing the reported issue?
You can upload the pictures and video to your cloud server(such as Google Drive), generate a link to download them, and then send me(@Solla-topee) the link via a private message.
Best Regards
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