Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

Tapo C220 Auto Tracking often didn't return to default position after 30 sec.

34 Reply
Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
3 weeks ago

  @Solla-topee 

 

Hi, new update works fine. 

Thank you. 

Peter

  0  
  0  
#32
Options
Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
3 weeks ago

  @Shaswat51 

Hi,
Please refer to the instructions on the post.
Best Regards

  0  
  0  
#33
Options
Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2 weeks ago

  @Solla-topee 

Solla-topee wrote

  @MatsNits    @Somchai   @hatterinexile 

 

Hi,
In this case, please send me(@Solla-topee) the "Forum ID 695254+camera's MAC address" via a private message, and we can push new firmware to the camera for a try.

Before the Upgrade:
(1) Please be sure you have read the
Beta Test Agreement before upgrading the Pre-release firmware!
(2)
How to update the firmware of the Tapo devices on the Tapo App

Best Regards

Hi please could you see if you can correct my camera. Mac D8-44-89-4C-CD-FB.  Forum id 695254. 

Camera returns to centre rather than default position selected after motion detection.

I have checked firmware is updated.

Thanks 

  0  
  0  
#34
Options
Re:Tapo C220 Auto Tracking often didn't return to default position after 30 sec.
2 weeks ago

  @Jsimm 

Hi,
1. It's recommended to remove the MAC address from the post. You can send it to me via private message if needed.

 

2. This is the first time we received feedback about the Tapo C200, if it returns to the center every time after tracking motion, do you enable the motion tracking feature when the camera is in the center position?
Typically, the camera will wait for 30 seconds after tracking motion and return to the position where you enable the motion tracking feature if there is no motion. 

 

Best Regards

  0  
  0  
#35
Options