Tapo C425 Battery questions

Tapo C425 Battery questions

Tapo C425 Battery questions
Tapo C425 Battery questions
2024-10-07 21:46:54 - last edited 2024-11-14 10:38:39
Model: Tapo C425  
Hardware Version:
Firmware Version:

Hi All

 

Hope you can help me out here, as i'm thinking on purchase the Tapo 425 cam I'm having some consideration about the battery that is in this product, because can someone tell me if you are able to replace the battery as in the 420 product?

 

Second question - If the battery is not changeable what is the expected lifetime of the battery in the product?

 

Looking forward to your feedback

 

BR TONI

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Re:Tapo C425 Battery questions-Solution
2024-10-09 09:04:04 - last edited 2024-11-14 10:38:39

  @Toni110 

Hi,
1. It's unable to replace the battery on the Tapo C425.

2. We do not have information about the expected lifetime of the battery in the camera. However, we can usually provide a replacement for the camera after troubleshooting and confirming the camera is defective, it's suggested to pay attention to the Warranty & RMA Policy on the official website when purchasing the camera.

Best Regards

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Re:Tapo C425 Battery questions-Solution
2024-10-09 09:04:04 - last edited 2024-11-14 10:38:39

  @Toni110 

Hi,
1. It's unable to replace the battery on the Tapo C425.

2. We do not have information about the expected lifetime of the battery in the camera. However, we can usually provide a replacement for the camera after troubleshooting and confirming the camera is defective, it's suggested to pay attention to the Warranty & RMA Policy on the official website when purchasing the camera.

Best Regards

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Re:Tapo C425 Battery questions
2024-10-10 06:53:00

  @Solla-topee Thanks for the useful feedback.

 

Sad that the battery pack is not changeable as it will at time collapse, and then the camera is bricked. Then you through out a camera that probably is still functional but due to a collapsed battery is broken.

 

A bit waste of resources so think I will look for another product that has changeable battery packs, but thanks for the feedback.

 

BR TONI110

 

 

 

 

 

 

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Re:Tapo C425 Battery questions
2024-10-10 12:40:43

  @Toni110  You are welcome, and thank for your support of our product.

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