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Alarm no longer goes off when I push alarm button

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Alarm no longer goes off when I push alarm button

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Alarm no longer goes off when I push alarm button
Alarm no longer goes off when I push alarm button
2024-10-08 19:12:20 - last edited 2024-11-14 10:24:04
Tags: #Alarm
Model: Tapo C500  
Hardware Version:
Firmware Version:

I have the TP-Link Tapo C500 - when I first got this I clicked the alarm button and the siren went off. It is no longer doing this. Have I done something wrong or am I getting the wrong end of the stick with the alarm button. I assumed I can just press that at any time and it should sound the alarm on it. 

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Re:Alarm no longer goes off when I push alarm button-Solution
2024-10-10 08:14:22 - last edited 2024-11-14 10:24:04

  @JamieP97 

Hi,
You may misunderstand the Alarm feature on the Tapo camera. With the Alarm feature turned on, the camera will alarm when it detects events.

 

If you want to manually activate the camera alarm, you can create a shortcut for a try. Here's how to set it up: 
How to create Smart Action (Automation or Shortcut) on Tapo app
    1. Open the Tapo app and navigate to the Smart tab. Click the "+" icon to add a new Shortcut.
    2. Within the Shortcut, select "Control One Device," then choose your camera and tap "Play Sound." Here, you can choose different alarm sounds and set the alarm duration.
    3. Then name your shortcut and select an icon for it. After you add the Shortcut entry, you can go to the Shortcut page and tap it to make the camera alarm.

 

Note: This "Play Sound" action is currently supported on some camera models only, and others will be gradually adapted to support it. If you can't find the "Play Sound" action for your camera model, please wait patiently for the firmware updates.


Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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Re:Alarm no longer goes off when I push alarm button-Solution
2024-10-10 08:14:22 - last edited 2024-11-14 10:24:04

  @JamieP97 

Hi,
You may misunderstand the Alarm feature on the Tapo camera. With the Alarm feature turned on, the camera will alarm when it detects events.

 

If you want to manually activate the camera alarm, you can create a shortcut for a try. Here's how to set it up: 
How to create Smart Action (Automation or Shortcut) on Tapo app
    1. Open the Tapo app and navigate to the Smart tab. Click the "+" icon to add a new Shortcut.
    2. Within the Shortcut, select "Control One Device," then choose your camera and tap "Play Sound." Here, you can choose different alarm sounds and set the alarm duration.
    3. Then name your shortcut and select an icon for it. After you add the Shortcut entry, you can go to the Shortcut page and tap it to make the camera alarm.

 

Note: This "Play Sound" action is currently supported on some camera models only, and others will be gradually adapted to support it. If you can't find the "Play Sound" action for your camera model, please wait patiently for the firmware updates.


Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
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