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Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
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Registered: 2024-10-31
2024-10-31 21:10:18 - last edited 2024-11-12 07:00:55
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Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
2024-10-31 21:10:18 - last edited 2024-11-12 07:00:55
Tags:
#Firmware
#ONVIF/RTSP
Hi all,
Recently, one of my three Tapo C500 cameras received an OTA update to firmware version 1.3.1.
Since then, the ONVIF PTZ functionality has stopped working on my NVR.
The other two cameras, which did not receive this update, are working fine on firmware version 1.1.4.
Could you please look into restoring this functionality, or let me know if a fix is on the way?
I look forward to your response and thank you in advance for your help!
#1
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
3 weeks ago
Hi,
Your camera has updated to the new firmware, which is 1.3.1 version but different from the official one. You can check if it solves the reported issue.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
3 weeks ago
Same issue, I have sent a message with MAC address, thanks!
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
3 weeks ago - last edited 3 weeks ago
Same here, i sent my mac address
thank you
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
3 weeks ago
PTZ is working now, thanks.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
2 weeks ago
@Solla-topee I sent message to you with my C500 mac address. Could you release the update for me? The PTZ is extremely important for me. Thanks.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
a week ago
@Solla-topee I also have the same problem after firmware 1.3.1. I cannot control pt through nvr, but I can do through the tapo app and ispy.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Saturday - last edited Saturday
Same issue with me for Home Assistant on my C510w after the v1.3.1 upgrade. I've PM'ed you.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Yesterday
Same issue for me, just sent to you a request in PM to test the new firmware.
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Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
Yesterday
@gsdovali is it working thanks to the new firmware ? Or have you done something else ?
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18 hours ago - last edited 17 hours ago
Posts: 13830
Helpful: 2404
Solutions: 2103
Stories: 8
Registered: 2020-05-19
Re:Tapo C500 ONVIF-PTZ issue after firmware upgrade to 1.3.1
18 hours ago - last edited 17 hours ago
@jmcruvellier The new firmware has been pushed to your Tapo C500, please update it via the Tapo app and check if it helps.
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
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2024-10-31 21:10:18 - last edited 2024-11-12 07:00:55
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