Ordered 2 C500 cameras, different hardware version
Ordered 2 C500 cameras, different hardware version
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-06
2 weeks ago - last edited Friday
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-06
Ordered 2 C500 cameras, different hardware version
2 weeks ago - last edited Friday
Tags:
So I ordered and installed 2 Tapo C500 cameras and now after installing I notice that one camera has more options than the other one.
Ordered in the same shop at the same time..
Is there any way to upgrade the hardware version?
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
1 Accepted Solution
Posts: 13344
Helpful: 2302
Solutions: 1924
Stories: 8
Registered: 2020-05-19
2 weeks ago - last edited Friday
Posts: 13344
Helpful: 2302
Solutions: 1924
Stories: 8
Registered: 2020-05-19
Re:Ordered 2 C500 cameras, different hardware version-Solution
2 weeks ago - last edited Friday
Hi,
It's unable to change the hardware version of a TP-Link device. If you just bought the camera, you can contact your retailer to check if it's possible to change the camera to the one with the version you want.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
2 Reply
Posts: 34
Helpful: 3
Solutions: 0
Stories: 0
Registered: 2020-10-19
Re:Ordered 2 C500 cameras, different hardware version
2 weeks ago
I dont think theres a way to change the hardware version, you will need the change the physical device.
ast
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 13344
Helpful: 2302
Solutions: 1924
Stories: 8
Registered: 2020-05-19
2 weeks ago - last edited Friday
Posts: 13344
Helpful: 2302
Solutions: 1924
Stories: 8
Registered: 2020-05-19
Re:Ordered 2 C500 cameras, different hardware version-Solution
2 weeks ago - last edited Friday
Hi,
It's unable to change the hardware version of a TP-Link device. If you just bought the camera, you can contact your retailer to check if it's possible to change the camera to the one with the version you want.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-06
2 weeks ago - last edited Friday
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-11-06
Information
Helpful: 0
Views: 113
Replies: 2
Voters 0
No one has voted for it yet.
Tags
Report Inappropriate Content
Transfer Module
New message