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C220 Sound echo after update

onurex

2 weeks ago

Posts: 2

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Registered: 2024-11-10

C220 Sound echo after update

2 weeks ago

Tags: #Firmware

Model: Tapo C220

Hardware Version: V1

Firmware Version: 1.2.1

I bought the camera an hour ago and set it up. There were no issues at first. However after performing a firmware update, I now have an extremely loud continuous echo that increases in volume and never stops.The sound software was clearly modified in the last update. I will return it and buy a different brand.

It is definitely caused by the software update

2 Reply

onurex

LV1

2 weeks ago

Posts: 2

Helpful: 0

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Registered: 2024-11-10

Re:C220 Sound echo after update

2 weeks ago

@onurex The microphone sensitivity may have been increased with the software uptade which is why even from 7 meters away in the room the sound repeats unbearably hundreds of times ıt's very diasppointing for a camera I just bought.

I will exchange the camera at the store and get an older version that hasn't been updated

Solla-topee

2 weeks ago

Posts: 13425

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Registered: 2020-05-19

Re:C220 Sound echo after update

2 weeks ago

@onurex

Hi,
In this case, would you please send us a video showing the reported issue and tell me how you recorded the video if you still have the camera? We will analyze it and try to solve the issue.
If you have exchanged the camera, you can enjoy the new camera, and we will keep working on the way to improve our product.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

C220 Sound echo after update

C220 Sound echo after update

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