Camera set up
I have having trouble setting up 2 x C310 camera's. Both are hard wired ( ethernet cable ). They continually have a flashing red / green light - it fails to go to solid amber. I have tried resetting each camera and also powering off / on. I have another C310 ( wi-fi ) which was set up some time ago and is working ok.
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Hi,
If the camera has a flashing red and green LED, it means the camera is ready to be configured. You can refer to the instructions below to set up the camera.
Tapo Smart Camera Unboxing and Setup Video Tapo C310
If you fail to configure the Tapo C310, please refer to the instructions below to troubleshoot.
What should I do if I fail to configure Tapo Camera?
Best Regards
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Thank you for your reply. I have checked the video you sent and the other instructions. These are things i have tried many times and the problem persists. The light on the camera stays at flashing red / green and will not go to solid amber.
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Hi,
If the camera's LED does not change when an ethernet cable is connected, it may be that the ethernet connection is not working.
Please disconnect the camera to the ethernet cable, connect the same cable to a PC/laptop, and then test if the PC/laptop has an internet connection. If yes, what IP address is on the PC/laptop?
Best Regards
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