Android widgets don't see devices

Android widgets don't see devices

Android widgets don't see devices
Android widgets don't see devices
Sunday
Tags: #widget
Model: HS110  
Hardware Version:
Firmware Version:

Hi. I've used Kasa app widgets on my Android phone to link to single devices or scenes. However, I'm trying to add a multi-device widget (as per https://www.tp-link.com/uk/support/faq/2294/) and it doesn't work. When I drag the widget to the home screen it gives me the message "You don't have any devices. Add a device to use this widget."

Obviously I DO have some devices and can see and use them in the Kasa app. They are all assigned to a room. But the widget can't see them!

Any ideas?

  0      
  0      
#1
Options
4 Reply
Re:Android widgets don't see devices
Yesterday

  @mizunooto 

 

Did you click the widget to add kasa devices to it?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options
Re:Android widgets don't see devices
Yesterday

  @Wayne-TP  there was no option to do this.

When adding a single-device widget, I dragged it onto the home screen and it then gave me a selection list to choose from.

When adding a multi-device widget, this didn't happen. I just got a screen telling me I had no devices, with a "Done" button. I tried tapping on this screen, double tapping, long press, but nothing happened. There was no option to add devices before dragging the widget onto the screen.

  0  
  0  
#3
Options
Re:Android widgets don't see devices
18 hours ago

  @mizunooto 

 

What's the model and Android version of your phone?  What's the multi-device widget are you referring to? Please provide a screenshot of it. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#4
Options
Re:Android widgets don't see devices
17 hours ago

  @Wayne-TP (thanks for your help, by the way!)

 

My phone is a Google Pixel 2 running Android 11, unrooted.

 

Kasa offers me 7 widgets as per the image below. In order - single scene (works ok), single device (works ok), multi-device for a room, multi-device, multi-device with temperature (none of these 3 works). Multi-scene works ok, and I don't have a camera so the last one doesn't work.

 

After clicking Done on the multi-device widgets, the window closes and nothing is added to the Home screen, not even a blank widget.

 

  0  
  0  
#5
Options