Connect C425 Ver. 1.20 to H200 Hub
The C425 does not appear in the Camera oiptions for the Hub.
Looking on the web, I saw to change network priority, but also that option doesn't seem to be available on the camera settings.
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Hi,
The Tapo C425 V1.2 with firmware version 1.2.21 does not support the feature to connect the camera to the Tapo hub, it can only connect to the router's Wi-Fi directly.
The new firmware for the Tapo C425 V1.2 is being released, and it supports the requested feature. We recommend waiting patiently for the new firmware to be released to your camera.
Best Regards
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Hi,
The Tapo C425 V1.2 with firmware version 1.2.21 does not support the feature to connect the camera to the Tapo hub, it can only connect to the router's Wi-Fi directly.
The new firmware for the Tapo C425 V1.2 is being released, and it supports the requested feature. We recommend waiting patiently for the new firmware to be released to your camera.
Best Regards
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@Solla-topee Thanks. That explains why my C425 and H200 have refused to see each other (the Tapo App doesn't even list the C425 as a compatible camera), even though messages on this board have stated that the "H200 now supports C425" with connection instructions. I don't know why the same camera model has different firmware versions though which has led to some frustration. I'm hoping the firmware update comes sooner than later. Keep us posted!
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Hi,
We do not have the information about when a camera's firmware will be fully released. It's recommended to wait patiently for the new firmware to be released to your camera.
Best Regards
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