My Tapo camera c210 is not working outside my home network.

My Tapo camera c210 is not working outside my home network.

My Tapo camera c210 is not working outside my home network.
My Tapo camera c210 is not working outside my home network.
a week ago - last edited Thursday
Model: Tapo C210  
Hardware Version: V1
Firmware Version:

my Tapo camera c210 is not working outside my home network, i also check my MAC ID is A8574EFD935E  , so can you please help me to see camera outside my home network.

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Re:My Tapo camera c210 is not working outside my home network.-Solution
a week ago - last edited Thursday

  @Prajakat 

Hi,
If the camera's MAC address on the Tapo app is "A8574EFD935E", it's suggested to contact your retailer or local team to check if your camera is under warranty.

Tapo C210 displays "This smart device can only be controlled locally" on the Tapo app
Best Regards

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Re:My Tapo camera c210 is not working outside my home network.-Solution
a week ago - last edited Thursday

  @Prajakat 

Hi,
If the camera's MAC address on the Tapo app is "A8574EFD935E", it's suggested to contact your retailer or local team to check if your camera is under warranty.

Tapo C210 displays "This smart device can only be controlled locally" on the Tapo app
Best Regards

Recommended Solution
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