Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version

Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version

Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Tuesday - last edited 4 hours ago
Tags: #Upgrade
Model: Tapo P100  
Hardware Version: V1
Firmware Version: 1.4.9

I've the same issue described in thread

 

"Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version"

 

https://community.tp-link.com/en/smart-home/forum/topic/643626

 

Is it possible to have the same version of the app to upgrade my P100 to version 1.5.5?

 

Best regards

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#1
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1 Accepted Solution
Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version-Solution
4 hours ago - last edited 4 hours ago
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#7
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6 Reply
Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Wednesday

  @Ciccions 

 

When performing the firmware update, make sure the phone is on the same wifi network as the smart plug. Turn off cellular data.  Disable VPN if any.

 

Do you use an Android phone or iPhone?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Thursday

  @Wayne-TP the P100 is in the same SSID of the smartphone.

I've already tried to reset to factory default the P100.

 

I read on thread https://community.tp-link.com/en/smart-home/forum/topic/643626 that they solved using a beta version of the tapo app.

 

Anyone know where can I find this version of the app?

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#3
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Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Thursday
Android phone
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#4
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Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Friday

  @Ciccions 

 

Please check your PM.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Friday

  @Wayne-TP It works.

I ugraded successfully P100 to version 1.5.5.

 

Thanks for your kindly supports.

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#6
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Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version-Solution
4 hours ago - last edited 4 hours ago
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#7
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