Set Date & Time

Set Date & Time

Set Date & Time
Set Date & Time
a week ago - last edited Friday
Model: Tapo C225  
Hardware Version:
Firmware Version:

I live in Sydney Australia and its preset UTC+10  gives me incorrect time. Any idea? Thanks

  0      
  0      
#1
Options
1 Accepted Solution
Re:Set Date & Time-Solution
a week ago - last edited Friday

  @aws2092 

Hi, 
Typically, you can refer to the instructions below to troubleshoot when the camera has an incorrect time.
Tapo Camera Shows Wrong Date and Time
 

Please confirm the following information if the problem remains.
  1. Please go to the camera's Device Settings > Device Info > Time Zone page and send us a picture of the selected time zone.
  2. What's the date & time on the camera's Live View page and your phone?
  3. Is the camera connected to a third-party app/program via RTSP/Onvif connection?

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Set Date & Time-Solution
a week ago - last edited Friday

  @aws2092 

Hi, 
Typically, you can refer to the instructions below to troubleshoot when the camera has an incorrect time.
Tapo Camera Shows Wrong Date and Time
 

Please confirm the following information if the problem remains.
  1. Please go to the camera's Device Settings > Device Info > Time Zone page and send us a picture of the selected time zone.
  2. What's the date & time on the camera's Live View page and your phone?
  3. Is the camera connected to a third-party app/program via RTSP/Onvif connection?

 

Best Regards

Recommended Solution
  0  
  0  
#2
Options