Firmware issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Firmware issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Firmware issue
Firmware issue
2025-01-15 00:41:39 - last edited 2025-02-13 03:36:11
Model: Tapo C200  
Hardware Version: V1
Firmware Version:

Hi,

 

Yesterday I received frimware update for one of my camera. Than I selected the update and it's start updating. After that my camara not working 

 

Note : all my camara connect with battery power (UPS) and full internet. Now my camera not responding 

 

Don't not update frimware. Don't buy tapo

  0      
  0      
#1
Options
1 Accepted Solution
Re:Firmware issue -Solution
2025-01-15 07:38:27 - last edited 2025-02-13 03:36:11

  @Meyy 

Hi,
We sincerely regret to hear the news. In this case, you can check if the below instructions will be helpful.
What to do if my Tapo Camera gets bricked after a firmware update?

If the problem remains after troubleshooting, you can contact your retailer or local support to check if your camera is under warranty.

Best Regards

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Firmware issue -Solution
2025-01-15 07:38:27 - last edited 2025-02-13 03:36:11

  @Meyy 

Hi,
We sincerely regret to hear the news. In this case, you can check if the below instructions will be helpful.
What to do if my Tapo Camera gets bricked after a firmware update?

If the problem remains after troubleshooting, you can contact your retailer or local support to check if your camera is under warranty.

Best Regards

Recommended Solution
  0  
  0  
#2
Options