This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have 2 Tapo C200 at home. And one always disconnected all the time. Can anyone please help me what to do ?
thank you very much.
Hi,
If one of your cameras displays offline all the time on your Tapo app no matter whether your phone is connected to the home Wi-Fi or not, it's suggested to press the reset button on the camera for 10s to factory reset it, and then reconfigure it for a try.
Please pay attention to the LED status on the camera after resetting it and configuring it. It will have a solid green light if it's working fine.
Best Regards
Hi,
If one of your cameras displays offline all the time on your Tapo app no matter whether your phone is connected to the home Wi-Fi or not, it's suggested to press the reset button on the camera for 10s to factory reset it, and then reconfigure it for a try.
Please pay attention to the LED status on the camera after resetting it and configuring it. It will have a solid green light if it's working fine.
Best Regards
Helpful: 0
Views: 407
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
