Smart Home Community > Tapo Smart Camera > tapo c310 no mestra su señal wifi tapo_xxxx para conectarse y configurar
< Tapo Smart Camera

tapo c310 no mestra su señal wifi tapo_xxxx para conectarse y configurar

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

tapo c310 no mestra su señal wifi tapo_xxxx para conectarse y configurar

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tapo c310 no mestra su señal wifi tapo_xxxx para conectarse y configurar
tapo c310 no mestra su señal wifi tapo_xxxx para conectarse y configurar
2025-02-03 15:35:20 - last edited 2025-03-02 09:13:29
Model: Tapo C310  
Hardware Version: V2
Firmware Version:

Tengo 2 camara tapo C310 que trabajan bien pero una dejó de funcionar y solo parpadea en rojo y verde. He hecho todo lo que sugieren , he reiniciado de fábrica varias veces, pero el error es que no muestra la conexión tapo cam_XXXX , no parace la señal en ningún teléfono o tablet . 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:tapo c310 no mestra su señal wifi tapo_xxxx para conectarse y configurar-Solution
2025-02-08 12:28:03 - last edited 2025-03-02 09:13:29

  @Tapo_Marin 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm the following information.
   1. When you press the reset button on the camera for 10 seconds to reset it, what are the LED status and color changes on the camera?
   2. Please close the VPN connection or firewall app on your phone or tablet if there are and check if they can see the default SSID of the camera.
   3. If you have a laptop, check if you can see the default SSID on it.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:tapo c310 no mestra su señal wifi tapo_xxxx para conectarse y configurar-Solution
2025-02-08 12:28:03 - last edited 2025-03-02 09:13:29

  @Tapo_Marin 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm the following information.
   1. When you press the reset button on the camera for 10 seconds to reset it, what are the LED status and color changes on the camera?
   2. Please close the VPN connection or firewall app on your phone or tablet if there are and check if they can see the default SSID of the camera.
   3. If you have a laptop, check if you can see the default SSID on it.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 249

Replies: 1

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.