D225 doorbell does not record video to H200 hub storage

The 1.1.16 firmware update is supposed to add ability for the D225 to connect to the H200 hub and store video footage there. But after moving the sdcard from the doorbell to the hub and select hub as local storage, the Playback & Download section no longer show any local recording and always say "Insert a microSD card for recording"..
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To adjust D225's video storage path to the Tapo H200 hub, H200's firmware should be 1.4.0 or later version.
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why can't recording to SD card
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What's the firmware version on your H200 hub? Try to format the SD card, see if that helps.
What's the model of the microSD card you use?
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The firmware for the h200 hub is 1.3.6. The SD card is a Samsung pro endurance 256gb that I had been using on the doorbell itself without problem. When I installed the hub, I moved the SD card to the the hub and it automatically formatted it. But when I set the doorbell to store recording to the hub, nothing is recorded and it keeps saying to insert SD card to record, as shown in the screenshot from the first post.
When I moved the SD card back to the doorbell and reformat it, recording works again. So the problem has to do with the hub storage option not working correctly.
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To adjust D225's video storage path to the Tapo H200 hub, H200's firmware should be 1.4.0 or later version.
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