D225 doorbell does not record video to H200 hub storage

D225 doorbell does not record video to H200 hub storage

D225 doorbell does not record video to H200 hub storage
D225 doorbell does not record video to H200 hub storage
2025-02-24 05:44:58 - last edited 2025-03-13 09:17:09
Model: Tapo D225  
Hardware Version: V1
Firmware Version: 1.1.16

The 1.1.16 firmware update is supposed to add ability for the D225 to connect to the H200 hub and store video footage there. But after moving the sdcard from the doorbell to the hub and select hub as local storage, the Playback & Download section no longer show any local recording and always say "Insert a microSD card for recording"..

 

 

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#1
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1 Accepted Solution
Re:D225 doorbell does not record video to H200 hub storage-Solution
2025-03-13 09:17:05 - last edited 2025-03-13 09:17:09

To adjust D225's video storage path to the Tapo H200 hub, H200's firmware should be 1.4.0 or later version.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:D225 doorbell does not record video to H200 hub storage
2025-02-24 11:59:46

  @TO-TP 

why can't recording to SD card

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#2
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Re:D225 doorbell does not record video to H200 hub storage
2025-02-25 11:56:38

  @TO-TP 

 

What's the firmware version on your H200 hub? Try to format the SD card, see if that helps. 

 

What's the model of the microSD card you use?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#3
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Re:D225 doorbell does not record video to H200 hub storage
2025-02-25 22:31:10

  @Wayne-TP 

 

The firmware for the h200 hub is 1.3.6. The SD card is a Samsung pro endurance 256gb that I had been using on the doorbell itself without problem. When I installed the hub, I moved the SD card to the the hub and it automatically formatted it. But when I set the doorbell to store recording to the hub, nothing is recorded and it keeps saying to insert SD card to record, as shown in the screenshot from the first post.

 

When I moved the SD card back to the doorbell and reformat it, recording works again. So the problem has to do with the hub storage option not working correctly.

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#4
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Re:D225 doorbell does not record video to H200 hub storage
2025-02-26 02:08:09

  @TO-TP 

 

Please send me the Mac address of the H200 hub through private message. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#5
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Re:D225 doorbell does not record video to H200 hub storage-Solution
2025-03-13 09:17:05 - last edited 2025-03-13 09:17:09

To adjust D225's video storage path to the Tapo H200 hub, H200's firmware should be 1.4.0 or later version.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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