C500 movable camera sharing

C500 movable camera sharing

C500 movable camera sharing
C500 movable camera sharing
2 weeks ago - last edited Thursday
Model: Tapo C510W  
Hardware Version: V2
Firmware Version: 1.3.2

When sharing any of the movable cameras like c500 etc

 

Why are you letting anyone you've shared with to move the camera as with any of the other settings they are locked out

 

Don't see any option to limit this?

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#1
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1 Accepted Solution
Re:C500 movable camera sharing-Solution
2 weeks ago - last edited Thursday

  @46r 

Hi,
As you can see in the following instructions, the shared accounts have access to the camera's Pan & Tilt control feature.
How to share my Tapo Smart Devices with my family?
 

If you want to disable the Pan & Tilt control feature for the shared account, it's recommended to vote and leave your usage scenario on the thread "grant/deny permissions for a shared device" for evaluation.

Best Regards

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#2
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4 Reply
Re:C500 movable camera sharing-Solution
2 weeks ago - last edited Thursday

  @46r 

Hi,
As you can see in the following instructions, the shared accounts have access to the camera's Pan & Tilt control feature.
How to share my Tapo Smart Devices with my family?
 

If you want to disable the Pan & Tilt control feature for the shared account, it's recommended to vote and leave your usage scenario on the thread "grant/deny permissions for a shared device" for evaluation.

Best Regards

Recommended Solution
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#2
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Re:C500 movable camera sharing
2 weeks ago

  @Solla-topee 

I have done that. Why do you always show me the instructions? You knew what I was looking since you mentioned the feature request

 

Not likely to happen has the "feature request" is from 2023

 

Buy all these devices and your fobbed of every time 

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#3
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Re:C500 movable camera sharing
2 weeks ago

  @46r 

Hi,
As you can see in the "How to share my Tapo Smart Devices with my family" guide, the shared account can currently use the camera's Pan & Tilt feature, and there is no feature to restrict its use.

 

Adding and implementing new features is a long process, for your request to manage the shared account permissions, we welcome you to vote and comment on the thread "grant/deny permissions for a shared device". We will keep collecting these requests, forward them to the relevant team for evaluation, and keep improving our product.

Best Regards

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#4
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Re:C500 movable camera sharing
2 weeks ago
That was the first thing i told you "i have done that" More instructions 97 people have voted Is there anyone else for support?
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#5
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