Live view not start

Live view not start

Live view not start
Live view not start
3 weeks ago - last edited a week ago
Model: TC70  
Hardware Version:
Firmware Version:

Hola, 

Tengo una cámara tc70. Desde hace 3 días, se me queda cargando el visor en directo y no muestro nada. Hemos reiniciado la cámara , el wifi a la que esta conectada , funciona correctamente e instalado el software en varios móviles, así que no parece que sea por eso y si de algo anómalo en el funcionamiento de la conexión de la aplicación.

Puede ser algo provocado por los bloqueos de ips en cloudfare

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#1
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1 Accepted Solution
Re:Live view not start-Solution
3 weeks ago - last edited a week ago

  @Rufino 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I can't view the Tapo camera?
 

Please confirm the following information if the problem remains.
  1. Send me(@Solla-topee) the camera's MAC address via a private message.
  2. What's the LED status on the camera? Is it displayed online on the Tapo app?
  3. Please list the troubleshooting you did and the results.

 

Best Regards

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#2
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1 Reply
Re:Live view not start-Solution
3 weeks ago - last edited a week ago

  @Rufino 

Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I can't view the Tapo camera?
 

Please confirm the following information if the problem remains.
  1. Send me(@Solla-topee) the camera's MAC address via a private message.
  2. What's the LED status on the camera? Is it displayed online on the Tapo app?
  3. Please list the troubleshooting you did and the results.

 

Best Regards

Recommended Solution
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#2
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