Tapo c500 al colocar en 720p sigue funcionando en 1080p

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Tapo c500 al colocar en 720p sigue funcionando en 1080p

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Tapo c500 al colocar en 720p sigue funcionando en 1080p
Tapo c500 al colocar en 720p sigue funcionando en 1080p
2025-03-02 03:00:45 - last edited 2025-04-09 03:01:58
Tags: #Firmware #720p
Model: Tapo C500  
Hardware Version: V2
Firmware Version: 1.0.6 Build 25

Al seleccionar la opción 720p aparentemente hace el cambio pero veo que sigue siendo 1080p la resolución

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Re:Tapo c500 al colocar en 720p sigue funcionando en 1080p-Solution
2025-03-03 11:11:41 - last edited 2025-04-09 03:01:58

  @Abgenio 

Hi, 
Do you mean you have selected 720P on the camera's Device Settings > Video & Display > Video Quality page, but you can stream the camera at 1080P resolution? 

 

How many devices watch the camera simultaneously? Via Tapo app, RTSP, or Onvif connection?

 

Have you subscribed to the Tapo Care service?

 

How do you test the camera works at 1080P resolution?

 

Best Regards

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Re:Tapo c500 al colocar en 720p sigue funcionando en 1080p-Solution
2025-03-03 11:11:41 - last edited 2025-04-09 03:01:58

  @Abgenio 

Hi, 
Do you mean you have selected 720P on the camera's Device Settings > Video & Display > Video Quality page, but you can stream the camera at 1080P resolution? 

 

How many devices watch the camera simultaneously? Via Tapo app, RTSP, or Onvif connection?

 

Have you subscribed to the Tapo Care service?

 

How do you test the camera works at 1080P resolution?

 

Best Regards

Recommended Solution
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