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Recording

Jarbinator-74

2025-03-10 09:06:40 - last edited 2025-03-26 12:06:27

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Registered: 2025-03-10

Recording

2025-03-10 09:06:40 - last edited 2025-03-26 12:06:27

Tags: #Recording

Model: Tapo C220

Hardware Version: V1

Firmware Version: 1.2.5

I have 4x C220 Cameras under the Tapo Care cloud storage and have realised that some events are missing between certain times of the day. I expected to see movements that has definitely happened in the night which for some reason has not recorded, can I have some assistance please?

Thanks

1 Accepted Solution

Solla-topee

2025-03-11 11:18:33 - last edited 2025-03-26 12:06:27

Posts: 15187

Helpful: 2653

Solutions: 2695

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Registered: 2020-05-19

Re:Recording -Solution

2025-03-11 11:18:33 - last edited 2025-03-26 12:06:27

@Jarbinator-74

Hi,
You can refer to the following instructions to troubleshoot the reported issue.
Troubleshooting for cloud video recordings of Tapo Camera
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Recommended Solution

1 Reply

Solla-topee

2025-03-11 11:18:33 - last edited 2025-03-26 12:06:27

Posts: 15187

Helpful: 2653

Solutions: 2695

Stories: 8

Registered: 2020-05-19

Re:Recording -Solution

2025-03-11 11:18:33 - last edited 2025-03-26 12:06:27

@Jarbinator-74

Hi,
You can refer to the following instructions to troubleshoot the reported issue.
Troubleshooting for cloud video recordings of Tapo Camera
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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