Recording

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Recording

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Recording

Jarbinator-74

2025-03-10 09:06:40 - last edited 2025-03-26 12:06:27

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2025-03-10

Recording

2025-03-10 09:06:40 - last edited 2025-03-26 12:06:27

Tags: #Recording

Model: Tapo C220

Hardware Version: V1

Firmware Version: 1.2.5

I have 4x C220 Cameras under the Tapo Care cloud storage and have realised that some events are missing between certain times of the day. I expected to see movements that has definitely happened in the night which for some reason has not recorded, can I have some assistance please?

Thanks

1 Accepted Solution

Solla-topee

2025-03-11 11:18:33 - last edited 2025-03-26 12:06:27

Posts: 18421

Helpful: 3147

Solutions: 4032

Stories: 11

Registered: 2020-05-19

Re:Recording -Solution

2025-03-11 11:18:33 - last edited 2025-03-26 12:06:27

@Jarbinator-74

Hi,
You can refer to the following instructions to troubleshoot the reported issue.
Troubleshooting for cloud video recordings of Tapo Camera
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features

Recording

Recording

Information

Voters 0

Tags