@Solla-topee Heya, I'm having the same issue. Can I send you the items you requested him too? Thanks.

  @Solla-topee Sorry for the late reply. I'll send you the requested pictures ASAP, but I want to stress that there's no error on the history of the smart actions, they just not trigger except for the first few days after creating them.

Solla-topee wrote

Hi, 

@RegnumIrae  Yes, you can refer to this post to troubleshoot.

 

@gromeo78 If there is no error on the Smart action history page, please send me the date, time, and time zone when the Geofencing entry does not work.

 

Best Regards

  @Solla-topee Hi, some time ago I wrote to your colleagues of tp-link support, and they replied me to install a "debug" version of the TAPO app (that they sent me), and when the problem occurs, I'll have to send them the debug log via a special procedure they explained me. So just a few minutes ago I have uninstalled the official TAPO app and installed the debug one. In the next few days, when the problem will occur, I'll send them the debug log and send you the date and time of the problem. Of course I won't be able to give you exact time, since there's no way for me to know when exactly I've crossed (entered or leaved) the geofence.

By the way, you asked me to write you the MAC address of my cam, but I'm worried that by doing that you (or someone else) will be able to see my live feed :-) . Could yu please explain why you need that MAC address?

Thanks,

Giovanni

  @gromeo78 I have exactly the same problem. Did you ever manage to resolve this?

  @Postik I've been in contact with the excellent tp-link support team, I've used a debug tapo app for a while, sending them the logs. They've solved the problem (at least for my case) and released a new "official" (that is, not debug) version (3.12.505) of the app that is now available in the Google play app store.