Tapo C101

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Tapo C101

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Tapo C101
Tapo C101
2025-03-19 14:33:31 - last edited 2025-04-02 12:26:45
Model: Tapo C101  
Hardware Version:
Firmware Version:

Hi, can someone help me configure my Router since neither my Tapo C101 nor my C325WB are finding my 2.4 WiFi while in the configuration?

 

At first my C325WB did find it but after a firmware update then I had to restore it and it does not find the Wifi.

 

Since bouth cameras find other wifi it must be something on my router.

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#1
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1 Accepted Solution
Re:Tapo C101-Solution
2025-03-20 08:15:34 - last edited 2025-04-02 12:26:45

  @GuidoFB 

Hi,
Usually, you can refer to the instructions below to troubleshoot if fail to configure the camera.
What should I do if I fail to configure Tapo Camera?
 

If the suggestions do not work, you can try to enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can set it up successfully.

 

Best Regards

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#3
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3 Reply
Re:Tapo C101
2025-03-19 15:28:05
Ok so using another phone I was able to locate the Wifi but I get an error at the last part of the setup with a "Pairing Failed" message. I have tried everything. From a reset to factory reset, bringing closer the C101 to the router, etc. The red/green light continues to blink so I think it is not finally connecting to the Wifi although I get passed through that step in the phone.
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#2
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Re:Tapo C101-Solution
2025-03-20 08:15:34 - last edited 2025-04-02 12:26:45

  @GuidoFB 

Hi,
Usually, you can refer to the instructions below to troubleshoot if fail to configure the camera.
What should I do if I fail to configure Tapo Camera?
 

If the suggestions do not work, you can try to enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can set it up successfully.

 

Best Regards

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#3
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Re:Tapo C101
2025-05-01 20:11:58

GuidoFB wrote

Hi, can someone help me configure my Router since neither my Tapo C101 nor my C325WB are finding my 2.4 WiFi while in the configuration?

 

At first my C325WB did find it but after a firmware update then I had to restore it and it does not find the Wifi.

 

Since bouth cameras find other wifi it must be something on my router.

  @GuidoFB 

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#4
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