C510w hors ligne
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Bonjour
Je possède une c510w depuis 3 semaine, tout fonctionnait bien jusqu'à la mise a jour de la caméra en 1.1.2.
Depuis la caméra se met régulièrement hors ligne , je suis obligé de la débrancher et rebrancher pour qu'elle refonctionne.
Je l'ai déjà réinitialiser mais rien ne change.
Quand elle est connectée , j'ai testé plusieurs fonctionnalités et tout est ok.
Merci d'avance
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if your camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going Offline?
Please confirm the following information if the problem remains.
1. The troubleshooting you did and the results.
2. The LED status on the camera when it goes offline.
3. How often does the issue occur?
4. The model number of the Wi-Fi router and your network topology.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if your camera keeps going offline.
What should I do if my Tapo smart device keeps losing connection or going Offline?
Please confirm the following information if the problem remains.
1. The troubleshooting you did and the results.
2. The LED status on the camera when it goes offline.
3. How often does the issue occur?
4. The model number of the Wi-Fi router and your network topology.
Best Regards
- Copy Link
- Report Inappropriate Content
Hello
I have already tried all of this before coming to the site.
I have retrieved the diagnose.log file from the SD card.
but it's in Korean according to Google Translate and not everything is translated.
- Copy Link
- Report Inappropriate Content
Hi，
1. Would you please list the troubleshooting you did and the detailed results, and provide us with answers regarding the questions in this post for further analysis?
2. Please try to upload the diagnose.log file to your cloud server(such as Google Drive), generate a link to download it and send me(@Solla-topee) the link via a private message.
Best Regards
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 370
Replies: 3
Voters 0
No one has voted for it yet.